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Global Health Economics and
            Sustainability
                                                                                Human trafficking victim service providers


            networks originating in Spain and extending throughout   related issues intersect with concerns about policy
            Northern and Eastern Europe (OTSH, 2017). In 2018,   responses and the provision of services to crime victims
            authorities identified 203 potential victims and confirmed   (Walklate, 2011).
            49, compared to 171 potential victims and 4 confirmed
            victims in 2017. Of the confirmed victims in 2018, 10   2.2. Measures
            were children, 17 were  women, and 32  were men, with   We followed the data collection method detailed by
            the majority being Moldovans coerced into forced labor   Fernandes (2019), and the technique used was an electronic
            (OTSH, 2019). In 2019, there was a sharp decline in the   survey. This approach enabled us to reach all relevant
            numbers, with 33 potential victims and 45 confirmed   organizations, including the police, social workers, and
            victims. Of the confirmed victims, 36 were from Moldova,   NGOs, whereas ensuring the privacy and anonymity of
            4  from  Pakistan,  15  were  women,  30  were men,  and  1   participants, particularly for shelters whose locations are
            was a child, all these individuals were exploited in forced   confidential.
            labor. Notably, no confirmed cases of sex trafficking were   The instrument was specifically developed for this
            reported in  2019,  though  10 suspects  were identified  as   study based on a literature review of the subject. The
            potential victims. None of the confirmed victims were   questionnaire was divided into five sections:
            Portuguese  nationals.  Among  the  presumed  victims
            were eight children, eight Portuguese nationals, and four   (i)  Characterization of the participant
            individuals exploited through forced begging (OTSH,   (ii)  Characterization of the assisted victim (type of victim,
            2020).                                                type of exploitation)
                                                               (iii) Services provided by the institution, along with
              Victims’ rights, including those of their minor children,   22 Likert-type scale questions regarding the work
            encompassed access to housing, medical care, psychosocial   performed at the institution
            support, legal assistance, translation and interpretation,   (iv)  Perceptions of the victims’ barriers in the help-seeking
            education, and job training. However, due to the absence   process (17 questions with Yes, No, or Do not know
            of reliable and comparable official data, it is unclear how   responses)
            many victims accessed these services. Despite significant   (v)  Three open-ended questions on 1) intervention
            investments to improve victim identification, referrals,   dilemmas with HT victims, 2) differences between
            and support, Portugal appears to have a low rate of victim   HT victims and victims of other crimes (e.g., domestic
            recognition assistance (Fernandes, 2019; Matos et al., 2017;   violence), and 3) the definition of the victim’s “special
            2019).  Moreover,  despite  the  guidelines  of  the  National   vulnerability.” In addition, participants were asked to
            Plans against Trafficking in Human Beings, no studies have   rank the needs of HT victims from a prearranged list
            been identified that evaluate the effectiveness of victim   of 13 based on their work experience.
            identification and support interventions. Consequently,
            it remains difficult to assess the quality, impact, and   2.3. Procedure
            effectiveness of the support provided or the system’s   This study was approved by the Ethics Subcommittee
            capacity to recognize, identify, and assist victims.
                                                               for Social and Human Sciences under the code SECSH
              This study aims to enhance our current understanding   038/2016. A total of 23 NTVSPN agencies were contacted
            of  these  services  by  identifying  the  types  of support   electronically through  email.  Since 2008,  Portugal has
            available to HT victims. Do the service providers foresee   had a National Rapporteur, whose primary duties include
            obstacles for victims seeking help? What do care providers   liaising with international organizations to combat
            consider to be the victims’ primary needs? Are the needs   human trafficking, fostering national and international
            of HT victims distinct from those of other victims? What   information networks, and proposing new laws to protect
            challenges  or  barriers  exist  in  providing  these  services?   victims and address HT.
            What do the service providers mean when they refer to the   Participation in the study was voluntary, and the
            victims’ “condition of special vulnerability”?
                                                               National Rapporteur only shared the study with the
            2. Data and methods                                network after receiving proper authorization to collect
                                                               data. Their involvement did not influence the participants’
            2.1. Theoretical framework                         power dynamics. Data collection took place from

            As outlined by Fernandes (2019), this study is grounded in   December 2016 to May 2017.
            the framework of applied victimology, which is rooted in   The inclusion criteria  were that  participants must
            critical victimology. From a human rights standpoint, we   be service providers employed by the network, who had
            aim to explore the social context, in which victimology-  assisted at least one presumed victim of HT, regardless


            Volume 3 Issue 1 (2025)                        105                       https://doi.org/10.36922/ghes.3215
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