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Eurasian Journal of Medicine

                                                                                    and Oncology





                                        ORIGINAL RESEARCH ARTICLE
                                        Psychotherapists’ perspectives on the quality

                                        of psychological services for cancer patients in
                                        Riyadh: A predictive study



                                        Yahya Khatatbeh*

                                        Department of Psychology, College of Social Sciences, Imam Mohammad Ibn Saud Islamic
                                        University (IMSIU), Riyadh, Saudi Arabia
                                        (This article belongs to the Special Issue: Nursing Care in Cancer)




                                        Abstract

                                        Introduction: Psychological services play a vital role in supporting cancer patients,
                                        yet their quality is influenced by provider-related factors that remain underexplored.
                                        Objective: The objective of this study was to predict the quality of psychological
                                        services provided to cancer patients in Riyadh from the perspective of psychotherapists
                                        and to assess the predictive value of key variables within the target group.
                                        Methods: A questionnaire assessing communication skills scale and psychotherapist
                                        competence was completed by 329 psychotherapists.
                                        Results: Our findings revealed that the highest mean score was observed for the empathy
                                        dimension (54.20), whereas respect and authenticity recorded the lowest mean score
            *Corresponding author:      (19.28). The overall quality of psychological services had a mean score of 174.88 ± 9.53.
            Yahya Khatatbeh             Regarding the psychotherapist  self-efficacy  scale,  clinical competence  recorded  the
            (ymkatatbh@imamu.edu.sa)
                                        highest mean (20.41), whereas influence regulation had the lowest mean score (7.95).
            Citation: Khatatbeh Y.      The total score for psychotherapist competence was 79.33. Predictive analysis revealed
            Psychotherapists’ perspectives on
            the quality of psychological services   that the workplace and academic level of psychotherapists were statistically significant
            for cancer patients in Riyadh: A   predictors of service quality (p<0.05). The independent variables accounted for 41% of
            predictive study. Eurasian J Med   the variance in psychotherapist competence and 16% of the variance in communication
            Oncol. 2025;9(3):155-167.
            doi: 10.36922/EJMO025110054  skills with patients, indicating an overall weak predictive relationship.
                                        Conclusion: Clinical practice implications should be considered.  The identified
            Received: March 13, 2025
                                        predictors—communication skills, workplace, and academic level—may guide
            1st revised: April 19, 2025  future efforts to enhance therapeutic approaches. Focusing on improving empathy
            2nd revised: April 29, 2025  and emotional regulation could further strengthen the quality of psychological care
                                        for cancer patients. Further studies are encouraged to translate these findings into
            Accepted: May 12, 2025
                                        practical clinical strategies.
            Published online: June 20, 2025
            Copyright: © 2025 Author(s).   Keywords: Psychological services; Cancer patients; Riyadh; psychotherapists; Predictive
            This is an Open-Access article
            distributed under the terms of the   study
            Creative Commons Attribution
            License, permitting distribution,
            and reproduction in any medium,
            provided the original work is
            properly cited.             1. Introduction
            Publisher’s Note: AccScience   Cancer is among the leading causes of death worldwide, accounting for nearly 10
            Publishing remains neutral with   million deaths in 2020.  In Spain, 300,000 new cancer cases and more than 110,000
                                                           1
            regard to jurisdictional claims in                 2
            published maps and institutional   deaths were recorded in 2020.  Research indicates that 35 – 80% of cancer patients are in
                                                                                                             3
            affiliations.               psychological distress, with 10 – 40% of patients experiencing anxiety and depression,
            Volume 9 Issue 3 (2025)                        155                         doi: 10.36922/EJMO025110054
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