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Artificial Intelligence in Health                                                        NLP in EHR



            these records exhibit distinguishable parts. Notable   diverse assessments in different emergency departments,
            among these are the identity of the patient, the reason   delayed arrival of specialist of day/on-call, late arrival
            for the visit, the history and background of the patient,   of investigation reports, poor patient response to initial
            prevailing symptoms, assessment and treatment timelines,   emergency department management, document processing,
            specific points of documentation, treatment outcomes, the   investigations toward personal and economic constraints
            discharge letter, and the authorship of the record.  of  patients,  and  waiting for  vacant  beds. In a  study  by
                                                                     [11]
              During the doctor’s visit, the physician initially listens   Bukhari , contributors to delays encompass laboratory
            to the patient and subsequently conducts an assessment   time, admission to observation, admission to trauma,
            to identify and evaluate symptoms, working toward the   duration of physical response to the final decision,
            exclusion of potential symptoms. This process culminates   consultation time, critical care management patients,
            in a diagnosis specifying the name of the disease and   door-to-final decision time, radiology time, non-critical
            indicating the potential anatomical location of the disease.   care management patients, triage cases, admission to
            As patients may visit the same doctor multiple times or   resuscitation room, doctor-to-consultation time, doctor-
            multiple doctors, they acquire multiple prescriptions,   to-radiology  time,  doctor-to-laboratory  time,  and  door-
            posing challenges in paper-based management. To    to-doctor time.
            address this, implementing a unified system for document   Baker and Melby  discussed the importance of
                                                                                 [12]
            management becomes imperative . The paper record file   communication with unconscious patients, highlighting
                                       [1]
            grows increasingly voluminous with each patient visit,   that the patient’s level of consciousness, the extent of
            presenting difficulties in analyzing paper-based patient   physical care required, and the presence of relatives can
            records using computational linguistic methods. This   influence  effective  communication.  In  any  emergency
            challenge arises from the need for scanning and optical   situation, crucial information is often sought, including
            character recognition to extract information from paper-  the patient’s name, place of stay or origin, phone and fax
            based records.                                     numbers, date of birth, blood type, social security number,

              In addition, reliance on paper-based records     health insurance details (both individual and group),
            contributes to  long waiting  queues  for  registration,   personal physician(s), emergency contacts, existing
            impeding  the  ability  to  provide  timely  solutions.  These   conditions and disabilities, current medications, assistance
            drawbacks of paper-based records prompted the invention   requirements, allergy susceptibility, immunization dates,
            of electronic health records (EHRs). Compared to their   and communication/equipment/other needs. However, a
            paper-based counterparts, EHR offer various advantages,   challenge arises when communicating with unconscious
            including remote access to patient information, enhanced   patients and capturing this information. To address this
            revenues,  and  improved  communication  among     issue, the implementation of EHR accessible to authorized
            practitioners . Deciphering someone’s handwriting can   personnel becomes imperative.
                      [2]
            sometimes require great imagination, but EHR alleviates   A manual search through EHR has been found to
            this challenge, enabling physicians to provide more   increase the cognitive load on the user . The utilization
                                                                                              [13]
            knowledgeable advice even during off-site or non-regular   of  fragmented  information  requires  high  cognitive
            hours. A  systematic review  investigated errors related   reasoning. To address this navigation problem, it is crucial
                                  [3]
            to handwritten prescriptions, covering studies published   to minimize the actions required to retrieve intended
            from 1985 to 2008. These studies reported an error rate of   information. Thus, an information system is needed to
            7% (interquartile range: 2 – 14) per medication order [4-7] ,   reduce unnecessary cognitive load on working memory,
            with a comparable error rate ranging from 10.7 to 14.7%.   thereby liberating cognitive resources for higher reasoning
            Medical history has been shown to identify 70 – 90% of   among clinician users. According to the  Progress on
                    [8]
            diagnoses . Without paper-based records, only 10.9% of   Implementing and Using Electronic Health Record Systems
            patients can remember their current medications. These   – Developments in Organization for Economic Cooperation
            factors underscore the need for implementing EHR.  and Development (OECD) Countries as of 2021 , Australia,
                                                                                                   [14]
              According  to  a  report  from  the  World  Health   Belgium, Canada, the Czech Republic, Germany, Hungary,
            Organization , the number  of patients who die before   Italy, Korea, Lithuania, Mexico, Slovenia, Switzerland,
                      [9]
            reaching a hospital in low-income countries is twice that   and the United States currently do not employ artificial
            in high-income countries. Furthermore, on reaching   intelligence (AI) for the processing and analysis of EHR
            hospitals, various factors contribute to treatment delays.   data. In eight countries – Costa Rica, Finland, Denmark,
            Factors identified by Mohammad and Tashkandy       Israel, Luxembourg, Portugal, Turkey, and the Netherlands
                                                        [10]
            include multiple consultations, critical care management,   – AI is utilized for automated alerts, messages, and actions

            Volume 1 Issue 1 (2024)                         17                        https://doi.org/10.36922/aih.2147
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