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Jusoh and Alwi

improve the performance of an organization, especially adherence to the national disaster management rules
in the event of floods. and optimal response during flood events.
Managing people is an important part of streamlining A comprehensive review of existing literature
organizational work in disaster response. In uncovers four notable gaps in the research. First,
humanitarian contexts, where ambiguities abound and there is an absence of context-specific investigations
resources are limited, HRM activities, such as hiring, exploring the dual function of HRM and logistics within
training, performance evaluation, and talent retention Malaysian humanitarian organizations. Second, present
have a direct effect on the readiness and flexibility of research primarily examines these areas separately,
an organization. The implementation of strategic HRM thereby overlooking the possible interplay between
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ensures that humanitarian workers are equipped with them. Third, a methodological gap exists, as limited
the skills and mental toughness to work in stressful studies utilize strong empirical tools, such as partial
situations. In flood crisis situations, having well-trained least squares structural equation modeling (PLS-SEM)
people who can respond quickly and adaptively is key to assess the relationships among operational variables.
to the smoothness of relief activities. Ultimately, issues regarding external validity remain,
It is widely known for many years that coordinating since the majority of models have not undergone testing
logistics is a key part of successful disaster relief efforts. in various organizational types or diverse disaster
Well-performing logistics make sure that important contexts, hampering their ability to generalize findings.
resources, such as food, water, shelter, and medical help Wang et al. conducted a structured literature study
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are delivered to places where they are urgently needed. on logistics and supply chain management research,
However, the logistical environment in humanitarian whereby their implementation remains limited, even
circumstances is often unpredictable because of if PLS-SEM has been used more recently. The PLS-
broken infrastructure and restricted access to real-time SEM found use in relational analysis of most research,
information. Research has shown that cooperation particularly in humanitarian environments, without
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between supply chain actors made possible by shared including more general operational concepts, such as
information systems and standardized operational HRM. This draws attention to an ongoing discrepancy
frameworks greatly shortens response times and makes in empirical modeling of interdependent domains,
better use of resources. 3 including logistics and HRM. In a 2024 paper, Sarstedt
Despite clear evidence supporting the individual et al. underlined the development of methods based
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contributions of HRM and logistics coordination to on the PLS-SEM framework, such as importance-
disaster response, limited research has investigated performance map analysis (IPMA), which shows great
their combined impact on the overall performance of strength in analyzing after-sales support systems in
humanitarian operations. Recent studies suggested that commercial environments. Reflecting a methodological
organizations that align HRM practices with logistics barrier in cross-sector relevance, the study did not,
strategies achieve improved synchronization and however, include HRM constructions or apply
responsiveness during crisis events. Such integration humanitarian logistics. 7
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enables more coherent operations, especially in flood With structural validity and predictive relevance,
disasters where coordination between human capital Cheah et al. used PLS-SEM to examine the role played
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and resource delivery systems is essential for timely and by logistics service providers in supply chain triads.
targeted intervention. Nevertheless, the study chose to remove HRM elements,
The National Security Council Directive No. 20 is thus highlighting a trend whereby logistics studies
the main rule that governs Malaysia’s disaster response fail to consider human capital-related factors in their
system. This directive stipulates that federal, state, models. In information systems research, Chinnaraju
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and local agencies must work closely together during urged better reporting and more general PLS-SEM
catastrophes. This order gives a strong institutional application. Although its methodological sophistication
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basis, but the practical implementation of a coordinated is acknowledged, it has been noted that humanitarian
humanitarian response is sometimes hampered by operations research has not yet widely embraced these
bureaucratic inefficiencies, inconsistent training, techniques, particularly in models combining HRM and
and broken communication lines. These problems logistics. The author also argued for the use of PLS-
underscore the importance of altering internal processes SEM in newly developing sectors, such as artificial
within the humanitarian organizations, especially intelligence-augmented corporate research. Despite the
in HRM and logistics coordination, to ensure their emphasis on its suitability in latent variable modeling

Volume 22 Issue 4 (2025) 140 doi: 10.36922/AJWEP025220182