Page 141 - GHES-2-3
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Global Health Economics and
            Sustainability
                                                                             Nurses’ perceived affective well-being at work


            characterized by disappointment and frustration. Nurses   3.2.2. RD1: Negative feelings about others - Isolated
            struggled with interpersonal dynamics at work and felt   Nurses also conveyed sentiments regarding the perceived
            trapped in their roles. They expressed discontent with   selfishness prevalent among their peers, noting a lack of
            collegiality, perceiving it as a lack of reciprocal support.   mutual assistance. Concurrently, they expressed feelings of
            They were hesitant to approach management for assistance,   distress,  powerlessness,  and  isolation.  Being  emotionally
            viewing them as ineffective and possibly dismissive,   detached  from  their  team  and  witnessing  fellow  nurses
            leading to resentment. Fear of retaliation deterred nurses   facing criticism were described as profoundly challenging
            from reporting unprofessional behavior among their   experiences. Nurses expressed apprehension about being
            peers. In addition, nurses voiced frustration and anger   stigmatized and opted for silence, attributing this reluctance
            toward doctors, who, like nurse colleagues and managers,   to the unkindness they perceived among women toward each
            were perceived as dismissive. While senior nurses were   other.  Interestingly,  nurses  suggested  that  some  may  lack
            perceived as more confident in challenging doctors, they   an understanding of supportive teamwork and expressed
            were less likely to confront senior nurse peers. Nurses also   concerns about the perpetuation of such a culture, fearing it
            expressed dissatisfaction and frustration regarding the lack   may endanger nurses’ well-being. Nurses often endure their
            of autonomy in their practice and felt disheartened when   struggles silently, although they acknowledge the inclination
            their efforts to assist others were not reciprocated.  to discuss problems among themselves without taking active
            3.1.5. ED4: Negative feelings about self - Unworthy  or political steps to address them. They justify this behavior by
                                                               citing a preference for discussing issues in small groups due
            Nurses’ efforts often go unrecognized despite a substantial   to feeling powerless in their roles. However, this reluctance
            increase in their workloads. This is evident as nurses   to engage may extend beyond seeking safety in isolation; it
            acknowledge that they effectively perform three-quarters   may serve as a coping mechanism for managing stressful
            of a doctor’s duties without receiving the corresponding   situations. In addition, a pervasive sense of mistrust and a
            recognition. Interestingly, some nurses admitted to   lack of confidence in building healthy working relationships
            feeling  empowered by  this perception.  However,  the   among nurses and with other professionals were evident.
            sobering realization that nurses willingly take on
            additional tasks in hopes of being acknowledged for their   3.2.3. RD2: Negative feelings about
            dedication underscores a deeper disillusionment with   others - disillusioned
            the profession. This sentiment highlights a core issue   Unlike the previous theme, this one is particularly
            contributing to nurses’ diminished morale, self-esteem,   pertinent to nurses with extensive work experience.
            and motivation: they perceive their work as unworthy   These highly skilled and seasoned nurses subtly conveyed
            and feel exhausted from constantly defending its worth   feelings of inadequacy due to the multitude of demanding
            against scrutiny from peers and other professionals who   expectations placed on their services. According to the
            assume superiority. In this segment of the transcript,   narratives provided by the nurses, there exists a clear
            nurses’ moods shift from sadness to agitation and despair.   disconnect and disillusionment between meeting “targets”
            While nurses demonstrate loyalty and awareness of the   and managing “workloads,” raising concerns that the best
            broader issues affecting their profession, they also require   interest of the patient may not always align with the demands
            validation  and  appreciation for  their contributions  and   of their roles. Nurses find themselves overwhelmed,
            hard work.  Nursing leadership  plays  a crucial  role  in   struggling to keep pace with their tasks, which increases
            reshaping the narrative surrounding nursing within the   the  risks  of errors or medication  mistakes.  The  tension
            political sphere and in advocating for the profession’s   and exhaustion among nurses are palpable, particularly
            values. This is essential to inspire younger nurses to   concerning the prioritization of targets, which often leads
            remain committed to their roles.                   to contentious debates about hospital management. This

            3.2. RD                                            dynamic  fosters  a hostile work environment,  leaving
                                                               nurses feeling vulnerable and deeply disillusioned with
            3.2.1. Negative feelings about others              their profession. Many nurses find their own professional
            It is noteworthy that the experiences recounted by nurses   values diminishing as they strive to meet the expectations
            in the three discussion groups shared a prevailing sense   of their organizations, managers, and patients, often at the
            of negativity and low morale throughout the narratives.   expense of their own needs and principles.
            Across all discussion groups, nurses expressed feelings of   4. Discussion
            isolation and disillusionment with their profession. The
            corresponding  verbatim  excerpts  supporting  this  theme   Nurses in this study evidently grapple with the necessity of
            are provided in Appendix A2.                       adhering to organizational expectations that they perceive


            Volume 2 Issue 3 (2024)                         6                        https://doi.org/10.36922/ghes.3012
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