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Artificial Intelligence in Health EI and AI among healthcare professionals

changing circumstances, to make swift decisions under tailor content to the user’s abilities – enables healthcare
pressure, and to provide patient-centered, compassionate professionals to engage in lifelong learning. Using these
care. Therefore, a varied skill set is essential. In general, a broad tools, they can keep their knowledge and skills up-to-date,
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range of skills are really necessary, especially the combination stay informed about healthcare advances, and continuously
of EI and AI as they are increasingly being recognized as key develop practical skills. AI-based platforms revolutionize
elements underpinning contemporary healthcare practice. 2 the speed and quality of skills development by providing
Despite their differences, both EI and AI have made interactive simulations, personalized examinations, and
significant contributions to healthcare, impacting both immediate feedback. 8
clinical practice and professional development (PD) across The integration of EI and AI in healthcare has created
healthcare systems. This study extends existing literature on new opportunities for PD, requiring a more integrated
EI and AI by exploring their complementary roles in PD approach to training and lifelong learning. This
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and offering new insights into their combined potential convergence holds the potential to reshape conventional
to address persistent challenges in healthcare. AI provides methods of healthcare education and PD. This study aims
revolutionary tools that enhance healthcare professionals’ to address the gap in the existing literature by exploring
capabilities, broaden their knowledge, and improve their the synergy between AI and EI in shaping the training
ability to meet patients’ needs. Meanwhile, EI equips of healthcare professionals who are both empathetic and
healthcare professionals with the ability to perceive, analyze, technologically skilled. In such an approach, doctors and
and control both their own emotions and those of others. 3 nurses are trained not only to make accurate diagnoses
In recent decades, EI has gained widespread recognition with the assistance of AI but also to communicate those
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as a key driver of effective healthcare. The 1995 Goleman’s diagnoses with empathy and EI. Together, EI and AI
theory highlights the importance of understanding and can help foster a healthcare workforce that is not only
managing emotions in the workplace. In the healthcare technically skilled but also highly sensitive to the human
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sector, EI enables healthcare professionals to communicate aspects of care.
more effectively, build stronger connections with patients, This study explores the integration of EI and AI in
and foster collaborative environments with colleagues. the PD and lifelong learning of healthcare professionals.
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The importance of these skills cannot be overstated, It focuses on the synergy of EI and AI in shaping more
especially in emotionally charged situations where adaptable, resilient, and compassionate healthcare
empathy and emotional connection can significantly professionals capable of meeting the new demands of
influence a healthcare professional’s performance. modern medicine. By exploring the promising potential
Healthcare professionals with higher EI are better of this integrated approach, this study provides a new
equipped to meet patient needs, demonstrate empathy, and perspective on how it may reshape healthcare training and
respond with patience – all of which are essential aspects of ultimately enhance patient care.
comprehensive, human-centered care. Moreover, EI plays
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a vital role in supporting healthcare professionals’ well- 2. Methodology
being by helping to reduce stress, prevent burnout, and This study explores the roles of EI and AI in supporting the
manage emotional challenges common in the profession. PD of healthcare professionals. Both the ability to engage
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While EI has been widely discussed, this study explores emotionally with patients and proficiency in current
the integration of EI and AI to further support and scale technological advancements are essential in modern
emotional competencies in healthcare training. healthcare. This integrated approach equips healthcare
Furthermore, AI is transforming the ways in professionals to better manage their responsibilities,
which healthcare professionals learn, practice, and improve patient care, and foster empathy in a rapidly
access information. AI capabilities provide healthcare changing healthcare environment. By balancing technical
professionals with unique opportunities to engage with proficiency and patient-centered care, this approach has
educational content relevant to their skills and needs, the potential to enhance both PD and clinical outcomes.
enabling the development of highly personalized learning Therefore, this study investigates the combined
experiences. This study highlights the potential of AI impact of EI and AI in enhancing the skills of healthcare
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in creating adaptive learning pathways when combined professionals and the quality of patient care. This
with emotional attunement, presenting a promising methodological section outlines the research process,
advancement in health education. including the databases used, the keywords employed, and
AI – ranging from diagnostic robots that enhance the inclusion and exclusion criteria applied in selecting
clinical judgment to adaptive learning platforms that relevant literature for analysis.

Volume 2 Issue 3 (2025) 155 doi: 10.36922/AIH025080011