Page 94 - GHES-2-1
P. 94
Global Health Econ Sustain Job satisfaction and burnout in the catering industry
Committee of the SCG College (Protocol Number: London: NFER Nelson.
TER2023138). The author(s) declare that human Gorji, M., Vaziri, S., & Iran, A. (2011). The survey job burnout
participants were involved in the study and have provided status and its relation with the performance of the employees
all relevant informed consent forms. (Case study: Bank). International Conference on Innovation,
Management and Service, 14:219-224.
Consent for publication
Greenberg, J., & Baron, R.A. (2000). Behavior in Organizations:
Participants have given consent for publishing their data Managing the Human Side of Work. 7 ed. New Jersey:
th
in this work. Prentice Hall International, Inc.
Availability of data Hunger, B., & Seibt R. (2022). Psychosocial work stress and health
risks-a cross-sectional study of shift workers from the hotel
Data supporting these findings are available within the and catering industry and the food industry. Front Public
article or on request. Health, 10:849310.
https://doi.org/10.3389/fpubh.2022.849310
References
Inuwa, M. (2015). The impact of job satisfaction, job attitude and
Alexander, J.A., Lichtenstein, R., Ho, H.J., & Ullman, E. (1998). equity on employee performance. The International Journal
A causal model of voluntary turnover among nursing of Business and Management, 3(5):288-293.
personnel in long-term psychiatric settings. Research in
Nursing and Health, 21:415-427. Jex, S., & Britt, T. (2014). Organizational psychology: A Scientist-
Practitioner Approach. United States: Wiley.
https://doi.org/10.1002/(sici)1098-240x(199810)21::5<415:aid-
nur5>3.0.co;2-q Martin, J. (2000). Hidden gendered assumptions in mainstream
organizational theory and research. Journal of Management
Ari, G.S., & Bal, E.Ç. (2008). The concept of burnout: Importance Inquiry, 9(2):207-216.
for individuals and organizations. Management and
economics. Celal Bayar University Faculty of Economics and https://doi.org/10.1177/105649260092017
Administrative Sciences Journal, 15(1):131-148. Maslach, C., & Leiter, M.P. (2016). Understanding the burnout
Arlinghaus, A., & Nachreiner, F. (2013). When work calls- experience: Recent research and its implications for
associations between being contacted outside of regular psychiatry. World Psychiatry, 15(2):103-111.
working hours for work-related matters and health. https://doi.org/10.1002/wps.20311
Chronobiology International, 30(9):1197-1202.
Maslach, C., Jackson, S.E., & Leiter, M.P. (1997). Maslach burnout
https://doi.org/10.3109/07420528.2013.800089 inventory: Third Edition. In: Zalaquett, C.P., & Wood, R.J.
Boersmaa, K., & Lindbloma, K. (2009). Stability and change (eds.). Evaluating Stress: A Book of Resources. USA:
in burnout profiles over time: A prospective study in the Scarecrow Education, p.191-218.
working population. Work and stress, 23(3):264-283. Maslach, C., Schaufeli, W.B., & Leiter, M.P. (2001). Job burnout.
https://doi.org/10.1080/02678370903265860 Annual Review of Psychol, 52(1):397-422.
https://doi.org/10.1146/annurev.psych.52.1.397
Bulger, C.A., Schultz, D.P., & Schultz, S.E. (2020). Psychology and
Work Today. England: Routledge. McCormick, E.J., & Ilgen, D. (1985). Industrial and Organizational
Psychology. 8 ed. London: Allen and Unwin.
th
Christen M., & Soberman D. (2005). Job Satisfaction, Job
Performance and Effort: A Re-Examination. Working Paper Murray-Gibbons, R., & Gibbons, C. (2007). Occupational stress
Series. in the chef profession. International Journal of Contemporary
Davidson, J., Folcarelli, P.H., Crawford, S., Duprat, L.J., & Hospitality Management, 19(2), 32-42.
Clifford, J.C. (1997). The effects of health care reforms on job https://doi.org/10.1108/09596110710724143
satisfaction and voluntary turnover among hospital-based Papadatou, D., Anagnostopoulos, F., & Monos, D. (1994). Factors
nurses. Medical Care, 35:634-645.
contributing to the development of burnout in oncology
https://doi.org/10.1097/00005650-199706000-00008 nursing. British Journal of Medical Psychology, 67(2):187-199.
Galanakis, M., & Alamani, E. (2020). How gender and working https://doi.org/10.1111/j.2044-8341.1994.tb01785.x
conditions affect occupational stress and job satisfaction of Pelit, E., & Türkmen, F. (2008). Burnout levels of hotel business
general education’s preschool and elementary teachers in employees: A study on domestic and foreign chain hotel
Greek public schools. Psychology, 11:364-372.
business employees. Journal of Gazi University Faculty of
https://doi.org/10.4236/psych.2020.112023 Economics and Administrative Sciences, 10(1):117-139.
Goldberg, D. (1979). Manual of the General Health Questionnaire. Spector, P.E. (1985). Measurement of human service staff
Volume 2 Issue 1 (2024) 8 https://doi.org/10.36922/ghes.1852

