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Artificial Intelligence in Health                      ML approach for client and program effects in OUD retention



            1. Introduction                                      In this study, we applied heterogeneous treatment effect
                                                               (HTE) estimation methods to understand which workforce
            The opioid epidemic continues to adversely impact the   diversity characteristics facilitate positive retention effects.
            public health system of the United States. The Centers   HTE estimation is a machine learning method which was
            for Disease Control and Prevention estimates that there   originally designed to study variations in the effects of
            were over 81,000 opioid-related overdose deaths in 2023.    clinical  interventions  and  has  been  generalized  to  other
                                                          1
            Increased opioid use disorder (OUD) treatment retention   applications such as public policy and marketing. 22-25
            can improve treatment outcomes, including reduced rates   Heterogeneous treatment effect (HTE) estimation
            of mortality and of relapse. Concurrently, retention rates   methods, including causal forests, have been effectively
                                 2-5
            in OUD treatment are highly variable between programs   applied in fields such as personalized medicine, public
            and demographic groups, with 6-month retention rates   policy, and marketing. 26,27  In personalized medicine, HTE
            commonly dropping below 50% for some groups.  Several   helps  tailor treatments  to individual patients, improving
                                                   4,6
            studies measuring retention in OUD programs have found   outcomes by accounting for diverse responses. In public
            lower retention rates among minoritized individuals   policy, it identifies how different populations are impacted
            who identify as Black/African American and as Latino/  by interventions, guiding more equitable policymaking. In
            Hispanic (Black and Latinos, hereafter).  Other studies   marketing, HTE enables businesses to optimize strategies
                                             7-9
            have identified subgroup differences between Black, Latino,   by understanding how various customer segments respond
            and White clients, including variations in predictors of   to different campaigns. The strength of HTE methods lies
            retention and the treatment outcomes associated with   in their ability to handle complex interactions and high-
            retention. 10,11  It is therefore important to consider unique   dimensional data, offering deeper insights than traditional
            differences, particularly of minoritized patients like Black   regression models.
            clients, when exploring strategies to boost retention rates
            in OUD programs.                                     In this work, we adopted a state-of-the-art HTE
                                                               estimation method called “causal forest,” to examine the
              Past research on the effect of culturally responsive
            practices on the retention of Black OUD clients has identified   heterogeneous impact of workforce diversity on OUD
                                                               treatment retention.
                                                                                  Causal forest is a machine learning
                                                                               28,29
            promising culturally responsive organizational factors,   method that extends the random forest framework to
            including offering bilingual language services; developing   estimate the varying effects of a treatment across different
            specific policies and procedures designed to serve minority
            clients; and having managers who believe in the importance of   subgroups within a population. This method involves
            cultural sensitivity. 12-16  Workforce diversity, defined as having   constructing  an  ensemble  of  decision  trees,  where  each
            a higher percentages of Black staff members, is thought to   tree is specifically designed to identify splits in the data
                                                               that reveal differences in treatment effects between
            improve Black OUD clients’ treatment outcomes by fostering   subpopulations. To ensure accurate and unbiased estimates,
            a  culturally  responsive  treatment  environment. 13,17-20    causal forest uses a technique known as “honesty,” where
            However, previous studies on the impacts of workforce   the data used to determine the optimal splits in the trees
            diversity on OUD client retention have looked for simple
            associations and have included only a few basic modifying   is separate from the data used to estimate the treatment
            variables, leading to variable retention outcomes. 16,21  effects. This approach allows for a detailed exploration of
                                                               how the impact of a treatment may differ across various
              The heterogeneous nature of these results indicates   segments of the data.
            that workforce diversity may have differential impacts
                                                                 There  are  several  advantages  of  this  method  over
            on  retention  rates  in  OUD  programs  with  different   traditional regression models. First, due to potential high
            organizational characteristics.  We build on  prior  studies   collinearity and a high false discovery rate, only a limited
            that have suggested that workforce diversity in the
            absence of other factors, such as high levels of training   number  of  interactions  can  be  included  in  traditional
            and education among staff members, may be insufficient   regression models. Second, causal forest provides variance
            to improve treatment outcomes. 17,18  Unpacking the   for individually-estimated treatment effects, that is, one
            heterogeneity in associations between workforce diversity   can  calculate  the  asymptotic  p-values  for  the  statistical
            and treatment retention can help healthcare policymakers,   significance of treatment effects for each observation.
            leaders of OUD treatment programs, and researchers to   By examining HTE, we can untangle the various factors
            understand which programs would benefit most from the   that may influence how workforce diversity impacts OUD
            expansion of workforce diversity, and importantly, the   client retention. The benefit of this study to the field of
            additional conditions necessary to optimize the benefits of   healthcare, and disparities within this field in particular,
            workforce diversity.                               includes informing healthcare policies, and practices, on


            Volume 2 Issue 1 (2025)                        106                               doi: 10.36922/aih.3750
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