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HR and logistics in flood response

also synergistic in driving humanitarian performance. Conflict of interest
This has direct implications for disaster management
policy and practice in Malaysia. Strengthening internal The authors declare they have no competing interests.
organizational mechanisms, particularly trained
personnel and coordinated logistics systems, is essential Author contributions
to supporting National Security Council Directive
No. 20, which centralizes disaster governance in the Conceptualization: All authors
country. Aligning these internal drivers with national Formal analysis: Shaliza Alwi
frameworks enhances institutional responsiveness, Investigation: Zeti Suzila Mat Jusoh
agility, and public trust in disaster response efforts. Methodology: Zeti Suzila Mat Jusoh
Beyond national implications, this research advances Writing – original draft: Shaliza Alwi
SDGs 9 (Industry, Innovation, and Infrastructure), 16 (Peace, Writing – review & editing: Shaliza Alwi
Justice, and Strong Institutions), and 17 (Partnerships for
the Goals). It calls for investment in resilient infrastructure, Ethics approval and consent to participate
effective and accountable institutions, and inter-agency
collaboration. Methodologically, the study utilized PLS- The research was carried out following the guidelines
SEM to empirically validate the dual role of HRM and stipulated in the ethics statement of the Universiti
logistics coordination in a humanitarian context – a Poly-Tech Malaysia Research Ethics Committee. The
relatively underexplored area in Southeast Asian disaster authors affirm that all data were collected in compliance
research. with local regulations and organizational policies in
As a future recommendation, a 2-year longitudinal Malaysia, and no proprietary or classified information
follow-up study is proposed to assess the sustained is included in this publication. All organizational names
impact of human resource and logistics development have been anonymized where necessary to protect the
on HOP in flood-prone regions of Malaysia. This study confidentiality of participants and operational strategies.
would track operational improvements over two flood This research was conducted in alignment with the
seasons, focusing on the effectiveness of capacity- Malaysia’s National Security Council Directive No. 20
building initiatives, personnel deployment, and and the national guidelines for research involving
logistics coordination. By employing a mixed-method humanitarian policy and operations. Informed consent
approach – combining updated PLS-SEM analysis with was verbally obtained from the participants.
qualitative interviews – the study can collect panel data
from key disaster management agencies across selected Consent for publication
high-risk districts. The objective is to determine
whether investments in HRM and logistics coordination Not applicable.
lead to measurable gains in response speed, community
satisfaction, and overall resilience. The findings would Availability of data
provide actionable insights for NADMA and other
stakeholders to refine national disaster strategies, The data supporting the findings of this study are
enhance institutional preparedness, and further align available from the corresponding author upon
with SDG 16 targets on building effective, accountable, reasonable request. Due to confidentiality agreements
and responsive institutions. with the participating organizations, some restrictions
apply to the availability of these data.
Acknowledgments
References

None.
1. McLoughlin D, Mangan J, Christopher M. Humanitarian
logistics and the role of logistics service providers.
Funding J Humanit Logist Supply Chain Manage. 2020;10(1):1-21.
doi: 10.1108/JHLSCM-09-2019-0057
This research was supported by a grant from Universiti 2. Van Wassenhove LN. Humanitarian aid logistics:
Poly-Tech MARA, under Grant Number UPTM. Supply chain management in high gear. J Oper Res Soc.
DVCRI.RMC.15.(103), as stated in the grant offer letter 2006;57(5):475-489.
dated July 23, 2024. doi: 10.1057/palgrave.jors.2602125

Volume 22 Issue 4 (2025) 149 doi: 10.36922/AJWEP025220182