Page 63 - GHES-2-3

Global Health Economics and
Sustainability
Emotional skills and burnout

in paper format. The emails were sent to these institutions Table 1. Sociodemographic characteristics of the sample
and a day and time were agreed to the investigator go on (n=1363)
site to administer the questionnaires. Before the protocol M SD
was applied, informed consent was signed.
Age (years) 35.69 14.63
The sample consisted of 1363 individuals, of whom n %
25.1% were male (n = 342) and 74.6% female (n = 1017), Gender
aged between 16 and 84 (35.69 ± 14.63). The majority of Male 342 25.1
them lived in central Portugal (n = 1032; 75.7%), were Female 1017 74.6
single (n = 737; 54.1%), had a university degree (n = 535; Other 4 0.3
39.3%), were employed in the social sector (n = 494; 36.2%),
had an open-ended contract (n = 625; 45.9%), and earned Location of residence
between 1001 and 1500 euros a month (n = 333; 24.4%) North 50 3.7
(national average salary 1438 euros, NSI, 2023) (Table 1). Center 1032 75.7
South 245 18.0
2.2. Materials and tools Archipelagos 36 2.6
A protocol consisting of a sociodemographic questionnaire, Marital status
the Wong and Law Emotional Intelligence Scale, the Brief Single 737 54.1
Resilience Coping Scale, and the Oldenburg Burnout Married/Living together 510 37.4
Inventory (OLBI) was used. Separated/Divorced 104 7.6

The sociodemographic questionnaire consisted of Widow 12 0.9
eight general data questions, such as gender, age, area Educational level
th
of residence, marital status, educational qualifications, Basic (9 year) 90 6.6
occupation, type of contract, and salary. Secondary (12 year) 397 29.1
th
Professional-Technical Course (12 year) 134 9.8
th
The Wong and Law Emotional Intelligence Scale
(Wong & Law, 2002) was translated and adapted for the Degree 535 39.3
Portuguese context by Rodrigues et al. in 2011. The WLEIS Masters 183 13.4
(Wong and Law Emotional Intelligence Scale) is a self- Doctorate 23 1.7
report instrument made up of 16 positive items, which Occupation
assesses four dimensions: (1) Evaluation and expression of Unemployed 48 3.5
one’s own emotions (items 1, 2, 3 and 4; e.g., “I understand Employed in the social area 494 36.2
my emotions well.”); (2) evaluation and recognition of Employed in another area 515 37.8
emotions in others (items 5, 6, 7, and 8; e.g., “I am a good Retired 23 1.7
observer of other people’s emotions.”); (3) regulating one’s Student 283 20.8
own emotions (items 13, 14, 15, and 16; e.g., “I can control Contract type
my emotions well.”); and (4) using emotions to facilitate Without a term 625 45.9
performance (items 9, 10, 11 and 12; e.g., “I am a self- With a term 241 17.7
motivated person.”) (Rodrigues et al., 2011). Each of the Service provision 70 5.1
sub-dimensions is made up of four items, assessed using Trainee 59 4.3
a five-point Likert scale, from 1 ‘Strongly Disagree’ to
5 ‘Strongly Agree,’ with 3 being the middle point. In the Other 71 5.2
study carried out in the Portuguese population (Rodrigues No framework 297 21.9
et al., 2011), the instrument showed good internal Salary
consistency, both in terms of the overall scale (α = 0.82) From 500 euros 36 2.6
and the four sub-scales ‘Evaluation and expression of 501 – 700 euros 116 8.5
own emotions’ (α = 0.84), ‘Evaluation and recognition 701 – 1000 euros 301 22.1
of emotions in others’ (α = 0.80), ‘Regulation of own 1001 – 1500 euros 333 24.4
emotions’ (α = 0.89) and ‘Use of emotions to facilitate 1501+euros 189 13.9
performance’ (α = 0.73). In the present study, the measure I prefer not to answer 69 5.1
showed adequate validity and reliability, having extracted No framework 319 23.4
the four theoretically predicted factors, with Cronbach’s Note: M: Mean; SD: Standard deviation; n: Number of participants;
alphas ranging from 0.93 (‘Regulation of own emotions’) %: Percentage.

Volume 2 Issue 3 (2024) 4 https://doi.org/10.36922/ghes.2738