Page 83 - AIH-2-3

Artificial Intelligence in Health

ORIGINAL RESEARCH ARTICLE
Assessing the predictive influence of

organizational culture on employee burnout
within health systems: Insights and strategic

implications

1
Teray Johnson * and Sameh Shamroukh 2
1 Department of Data Analytics, Faculty of Data Analytics, Harrisburg University of Science and
Technology, Harrisburg, Pennsylvania, United States of America
2 Department of Information Technology and Decision Sciences, G. Brint Ryan College of Business,
University of North Texas, Denton, Texas, United States of America

Abstract
Organizational culture (OC) affects every workplace, yet few studies have explored
the relationship between OC and burnout using machine learning methods, which
could provide new insights. This exploratory study employed a random forest
algorithm to examine the relationship between OC and burnout among employees
in health systems, aiming to determine whether OC can predict employee burnout.
A 57-question survey assessing perceptions of OC and burnout was administered to
*Corresponding author:
Teray Johnson employees across various health systems in the United States, yielding 67 responses.
(tjohnson1@harrisburgu.edu) These survey results were used to train and test the random forest model. The
Citation: Johnson T, Shamroukh S. findings indicated that several aspects of OC, such as job interference with home
Assessing the predictive influence life, are predictive of burnout. Based on these preliminary results, employers should
of organizational culture on be aware of their organization’s culture and actively work to improve it to alleviate
employee burnout within health
systems: Insights and strategic employee burnout. Leaders should implement strategies, such as allowing flexible
implications. Artif Intell Health. work schedules to promote work-life balance and providing employees with the
2025;2(3):77-94. necessary resources to excel in their roles. The model also highlights the significant
doi: 10.36922/aih.5127 impact of OC on burnout, suggesting that a variety of burnout symptoms may
Received: October 12, 2024 signal the need for improvements in OC. This study serves as a starting point for
1st revised: December 24, 2024 future research to further explore how OC predicts burnout, while emphasizing the
importance of cultivating a positive OC.
2nd revised: January 23, 2025
Accepted: February 17, 2025
Keywords: Burnout; Health systems; Employees; Organizational culture; COVID-19
Published online: March 3, 2025 pandemic; Random forest; Machine learning
Copyright: © 2025 Author(s).
This is an Open-Access article
distributed under the terms of the
Creative Commons Attribution
License, permitting distribution, 1. Introduction
and reproduction in any medium,
provided the original work is Organizational culture (OC) plays a crucial role in shaping workplaces around the
properly cited. globe. It encompasses the unique values, beliefs, and assumptions that consciously and
Publisher’s Note: AccScience subconsciously guide how employees behave and interact within an organization. These
Publishing remains neutral with cultural elements are cultivated both by leaders – managers, executives, and decision-
regard to jurisdictional claims in
published maps and institutional makers – and individual contributors who collectively define and sustain the workplace
affiliations. environment. OC is not merely a theoretical concept; it is a practical and impactful driver

Volume 2 Issue 3 (2025) 77 doi: 10.36922/aih.5127