Page 37 - DP-1-1

Design+ Industrial design leads to understanding of users

parts, modules, interfaces, and data necessary for a system experience, feel, and hear. Nonetheless, it is also critical
to meet predetermined requirements. Here, designers to take into account the users’ contexts, habits, anxieties,
translate user needs into a complete blueprint that leads the and relationships. By doing so, designers can identify
implementation phase in producing a productive and well- the needs that users may not be expressing and improve
organized structure that matches user needs while also their experiences by creating a product or service that is
considering performance, scalability, and maintainability. specifically tailored to them. Consequently, the “industrial
Satisfying user needs is fundamental to both processes, or product design” definition is often associated with the
even though systems design is the process of identifying development of a product for manufacture; as identified by
and creating systems to satisfy specific requirements, such Pahl and Beitz, the main phases of the design process are the
as UCD. However, services design more focuses on how following steps: product planning and clarifying the task,
a user experience is internally created while UCD focuses conceptual design, embodiment design, and detail design. 43
more on what the end user encounters. Hence, the ID process is a problem-solving one and

4. Design with users to accomplish HCD drives innovations intending to improve quality of life
through advanced products and user experiences because
Because designers play a pivotal role in conceiving and innovation includes both invention and creativity. Designers
actioning innovations in response to developing conditions possess the power to opt for radical or incremental product
of use and customer needs, they often are referred to as innovation. Accordingly, to achieve excellence and success
product designers or industrial designers because they in product design, industrial designers play an important
explore solutions to meet marketing, manufacturing, and part in the creation of innovative products: to ensure
financial requirements, and achieve the optimum design they suit the users’ needs while occasionally pushing the
for a product. Consequently, designers and scientists boundaries of product standards. 44
are compared with each other because they share a 4.1. Attempting to define designers and the
similarity in inventing products or refining functions of importance of products’ meanings
a product. However, according to Bonsiepe, one of the
main differences between the two groups is that scientists Along with the multiple tentatives to define the noun
produce new knowledge, but designers generate new user design, even the word designer received many nuances
experiences. Even Krippendorff reinforced this subject over time; generally, it is seen as a 360° figure which often
37
because he observed how designers care about what will means the creation, construction, and realization of a
exist and is presently unobservable, while the scientists are more or less complex product, that to be successful on the
on the opposite side. 38 market, needs an “integrated contribution of engineering
design and industrial design.” 40, p.226 Although engineering
Another well-known debate is on industrial designers designers and industrial designers substantially apply
preferring an internal approach that develops from diverse practices and different design approaches, 39,43,45
appearance to function while engineering designers the use of a UCD process supports them in establishing a
adopt the opposite approach that moves from function profound understanding of the context for use and leads
to appearance. 39,40 In general, the main duty of industrial to involving users throughout the design and development
designers is to enhance the user experience of a product iterative process. 46-48 The UCD process is believed to be a
and to advance its external shape and interface. Since form of progress and provides the requisite knowledge of
41
good design and positive experiences tip the balance human factors, semiotics, functions, communication, and
toward pushing users to make purchases, there is a need meaning to establish a profound and substantial knowledge
for considering both functional and esthetic aspects of the about the users.
users’ benefits, ergonomical factors, and factors related to
ease of use and human behavior. Therefore, designers should rely on acquaintance and
skills to provide esthetics and ergonomics to products to
Good design encompasses much more than the empathize with users; this results in an enhanced ability
attractiveness of a product. Heskett defines design as to accommodate inclusive design for users with special
“an essential determinant of the quality of life” because needs throughout the design process, thereby producing
design influences everyone’s lives in many ways and mainstream products that are not only desirable but also
every detail. 42, p.2 An effective product has a well-thought- pleasurable and satisfying for all users. Consequently,
49
out design if it can convey pleasure to its users through technical perspectives are utilized to solve design problems
their experiences: to create a successful product, empathy in the case of engineering designers; instead, industrial
must be at the core of the design process as it offers the designers rely on the UCD process. In addition, designers
most effective method for grasping what users perceive, may reap the benefits from adopting the UXD process

Volume 1 Issue 1 (2024) 8 doi: 10.36922/dp.3929