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Arts & Communication The organization that is the subject of the BM in Table 14
Business models transformation in the creative industries

Social, cultural, and environmental impact Since its foundation, the organization has always been able to wisely disseminate artistic, cultural, and social values, which it has also disseminated through workshop activities. The company is attentive to major issues relating to the environment and society and is willing to take the lead in projects with high human value (activities in prisons, for example, or environmental a
which nearly drove it out of existence. Despite these
difficulties, it was able to continue its operations by seeking
new sponsors, strengthening relationships with its clients,
and strategically utilizing the web for the management of
show bookings combined with dinners at the restaurant
(its core business), as well as for promoting shows and live

the venues were nearly continually closed during the
duration of the pandemic (2020 – 2021).
Revenue streams Revenues from public funding and children’s theater review. activities. Due to the significant fixed structural expenses,
Table 15 demonstrates the streamlining of the BM of a
theater company that, perhaps more than others, effectively
avoided the challenges posed by COVID-19. It not only

working connections with museums and enterprises,
Cost structures Value-oriented business with many fixed costs and few variable costs. broadened its network but also developed beneficial
bringing them into its network of partners, clients, and
funders.
The final organization, as shown in Table 16, has a BM
Customer segments End-users, schools, Administrations, Theater organizations characterized by new partnerships, primarily with private
companies, an expansion of business services (public
speaking, team building, and corporate theater courses),
a strengthening of online and offline communication, and
Channels Reputation, press, media. the elimination of fixed structural costs by decentralizing
all activities.
As can be observed, there are several parallels and
analogies between the techniques used by the CCIs in

Customer relations The main relationships are cultivated with schools, public administrations, and universities. question and the subsequent growth of their BMs. These
characteristics are described in Table 17, which reflects a
single BM that provides a thorough assessment of the major
shifts that have impacted the individual firms studied.
The most significant aspects of the CCIs’ sustainable
Value propositions Doing theatrical research and experimentation on the intersection and synergy of expressive languages, ranging from music to performance to installation to video, outlines a poetic path that takes the form of theatrical productions aimed at both childhood and adult theater. BMs are the value proposition and the social, cultural,
and environmental effects. As we can see, the creative
sectors investigated base their value proposition on
unconventionally conveying culturally relevant issues,
developing new languages, and using locations other
Key resources Physical and technological resources, intellectual resources. than traditional theaters. This great openness, certainly
influenced by the pandemic period, brings the performing
arts far closer to their audiences and the communities
Table 13. PAO No. 9: Theater sector Key activities Key partners Production of theater administrations, performances, schools, and cultural universities. projects in non‑theater venues, and theater workshops for children and companies. Note: Pandemic-related measures are underlined in bold. Abbreviation: PAO: Performing arts organizations. in historical avant-garde theater. Furthermore, the social
in which they live, breaking down the “fourth wall,”
which has been a focus of much experimental research

and environmental impact becomes more apparent,
particularly when we consider organizations with roots
in activities carried out in prisons, hospitals, or with a
political background, in contact with vulnerable and
sick people, and contexts permeated by strong social and
racial concerns. Art, drama, and creativity may frequently
Public
anguish and disorientation. What should be emphasized

doi: 10.36922/ac.2974
Volume 3 Issue 2 (2025) 11 be used to soothe and mend circumstances of severe